Terms & Conditions

1. About Us

VantageKart is an Indian e-commerce platform offering premium cotton canvas products, eco-friendly lifestyle products, pouches, bags, storage solutions, and related accessories.

2. Eligibility

By placing an order on our website, you confirm that:

The information provided by you is accurate and complete.
You are authorised to use the selected payment method.
You agree to comply with these Terms & Conditions.

3. Product Information

We make every effort to ensure that product descriptions, images, dimensions, colours, and specifications displayed on our website are accurate.

However:

Slight colour variations may occur due to different screen settings or photography.
Product dimensions may vary slightly due to manufacturing tolerances.
Product packaging may change without prior notice while maintaining product quality.

These variations shall not be considered defects.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR).

Prices are inclusive or exclusive of applicable taxes as indicated on the product page.

We reserve the right to change product prices, offers, or promotions without prior notice.

5. Orders

Once an order is placed, you will receive an order confirmation by email or SMS.

Order acceptance is subject to:

Successful payment.
Product availability.
Verification of order details.
Fraud prevention checks.

We reserve the right to refuse or cancel any order if fraudulent activity, pricing errors, or misuse of promotional offers is suspected.

6. Payment

VantageKart currently accepts Prepaid Orders Only.

We do not offer Cash on Delivery (COD).

Payments can be made securely using payment methods supported by Razorpay, including:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets
EMI (where available)

Your payment information is processed securely by our payment gateway partners. We do not store your card or banking credentials.

7. Shipping & Delivery

Free Standard Shipping is available across India.
Orders are generally processed within 1–2 business days.
Estimated delivery time is 2–10 business days, depending on the delivery location.

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or circumstances beyond our control.

8. Order Cancellation

Orders may be cancelled only before they are processed for packing and dispatch.

Once an order has been processed, packed, or shipped, it cannot be cancelled.

Please refer to our Refund & Returns Policy for complete details.

9. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.

If you receive a damaged, incorrect, or incomplete order, please contact us within 48 hours of delivery.

To help us verify and resolve your request, we strongly recommend recording a continuous unboxing video while opening your parcel.

10. Offers, Discounts & Cashback

From time to time, VantageKart may offer promotional discounts, coupon codes, cashback, or special offers.

Current offers may include:

VKART10 – 10% OFF on your first order (subject to eligibility).
10% Automatic Bulk Discount when any 4 eligible products are added to the cart.
5% VantageKart Wallet Cashback on every successful order.

Offers cannot be combined unless specifically stated. VantageKart reserves the right to modify or withdraw offers at any time without prior notice.

11. Product Availability

All products are subject to availability.

If a product becomes unavailable after your order is placed, we will notify you and arrange a suitable resolution, which may include a refund.

12. Intellectual Property

All content available on this website, including but not limited to:

Logos
Brand Names
Product Images
Product Descriptions
Graphics
Icons
Website Design
Text
Videos

is the property of Vantage Kart Online Services Private Limited or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. User Responsibilities

While using our website, you agree not to:

Provide false or misleading information.
Attempt unauthorized access to our systems.
Interfere with the operation or security of the website.
Use the website for unlawful or fraudulent activities.
Copy or misuse our content without permission.

14. Limitation of Liability

To the maximum extent permitted by law, VantageKart shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the value of the product purchased.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, or privacy practices of such third-party websites.

17. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this page.

Your continued use of the website after such updates constitutes your acceptance of the revised Terms & Conditions.

18. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the competent courts in Ahmedabad, Gujarat.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Vantage Kart Online Services Private Limited

📍 Registered Office
701, Dream Rise,
Science City Road,
Ahmedabad, Gujarat – 380060, India

📞 Customer Support: +91 90999 99066

📧 Email: support@vantagekart.com

🌐 Website: www.vantagekart.com

🕒 Business Hours: Monday to Saturday | 10:00 AM – 7:00 PM (IST)

Your Acceptance

By accessing www.vantagekart.com, browsing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.