Privacy Policy

Effective Date: 11 July 2026

Welcome to VantageKart, operated by Vantage Kart Online Services Private Limited (“VantageKart”, “we”, “our”, “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.vantagekart.com.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Full Name
Mobile Number
Email Address
Billing Address
Shipping Address
Company Name (if applicable)
GST Number (if applicable)

Order Information

Products Ordered
Order Value
Order History
Delivery Information
Payment Status

Technical Information

We may automatically collect certain information, including:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Website
Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate order confirmations and shipping updates.
Provide customer support.
Verify and prevent fraudulent transactions.
Improve our website, products, and services.
Respond to your enquiries.
Send promotional offers and newsletters if you have subscribed.
Comply with applicable legal and regulatory requirements.

3. Payment Information

We do not collect or store your credit card details, debit card details, UPI PIN, CVV, or online banking credentials.

Payments made on our website are securely processed through trusted payment gateway providers such as Razorpay using industry-standard encryption.

4. Cookies

Our website uses cookies and similar technologies to:

Keep your shopping cart active.
Remember your preferences.
Improve website performance.
Analyse visitor behaviour.
Provide a better shopping experience.

You can disable cookies through your browser settings, although some website features may not function properly.

5. Third-Party Service Providers

To operate our business efficiently, we may share limited information with trusted third-party service providers, including:

Payment Gateway Providers
Courier & Logistics Partners
Cloud Hosting Providers
Website Security Services
Analytics Providers
Marketing & Advertising Platforms
Customer Communication Services

These partners receive only the information necessary to perform their services and are expected to protect your information appropriately.

We do not sell, rent, or trade your personal information to third parties.

6. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you updates about:

New Product Launches
Special Discounts
Festival Offers
Cashback Promotions
Company News

You may unsubscribe from promotional emails at any time by using the unsubscribe link or contacting our support team.

7. Data Security

We take appropriate technical and organizational measures to protect your information, including:

SSL (HTTPS) Encryption
Secure Payment Processing
Firewall Protection
Secure Cloud Hosting
Restricted Administrative Access
Regular Software and Security Updates

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to:

Process your orders.
Provide customer support.
Maintain business and accounting records.
Comply with legal obligations.
Resolve disputes and enforce our policies.

9. Your Rights

You may request to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Update your contact details.
Request deletion of your personal information where legally permissible.
Opt out of receiving promotional communications.

To exercise these rights, please contact us using the details provided below.

10. Children’s Privacy

Our products are suitable for customers of all age groups. If a customer is below the age of 18, we recommend that purchases be made with the guidance or consent of a parent or legal guardian where appropriate.

11. Third-Party Links

Our website may contain links to third-party websites such as payment gateways, courier tracking portals, social media platforms, or other external websites.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements.

Any updates will be published on this page with the revised Effective Date.

13. Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us.

Vantage Kart Online Services Private Limited

📍 Registered Office
701, Dream Rise,
Science City Road,
Ahmedabad, Gujarat – 380060, India

📞 Customer Support: +91 90999 99066

📧 Email: support@vantagekart.com

🌐 Website: www.vantagekart.com

🕒 Business Hours: Monday to Saturday | 10:00 AM – 7:00 PM (IST)

Your Consent

By accessing, browsing, registering an account, or placing an order on www.vantagekart.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy. You consent to the collection, use, storage, and disclosure of your information as described herein.

We are committed to ensuring that your privacy is secure at Vantage Kart Online Services Private Limited We have accordingly developed this Privacy Policy to protect your personal information and keep it confidential. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to your friends and family and known ones.

We do not collect and store your credit card information. During the purchasing process, you will enter your credit card information directly into the form posted by the credit card payment gateway. Hence, all your credit card information will be collected and secured by the credit card payment gateway directly, in the most secured way. All customers’ contact information, choice of products during the purchasing process are stored in our secured merchant server database.

Customer’s contact information will be used for the following purposes: –
1) In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address.

2) Channel for Communicating Purchase and Delivery Status Sender’s email will be used as a channel for communicating purchase status (e.g. confirmation of purchase by forwarding the receipt to the customer) and delivery status (e.g. update customer if the order has been fulfilled).
3) Products and Services Update Sender and recipient’s email addresses will be used for forwarding new products and services updates.
4) Market Analysis: Such information as customer’s choice of products, country/city of the senders and the recipients, are used to identify markets that need our services. The information and the result of analysis are solely meant for internal use and will be kept confidentially.
5) Festival and Other Promotions: Sender and recipient’s email addresses will be used for Festival and Other Promotions.
6) We only employ third party companies such shiprocket which provides Professional Courier for deliveries using different courier partners they have access to any of your personal information. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
7) This website contains links to other sites. Please be aware that https://www.vantagekart.com/ is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identical information. This privacy statement applies only to information collected by this website.
8) We will not use your personal information for any purpose other than to complete a transaction with you. We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties. * special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.
9) We reserve the right to change or update this policy at any time by placing a prominent notice on our Site. Such changes shall be effective immediately upon posting to this Site. You can offer your views, suggestions, if any, by Contacting Us.
10) By using the Site, you consent to the collection and use of the information you disclose on the Site by Vantage Kart Online Services Private Limited. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any changes to our Privacy Policy will be updated here and apply immediately.
Cookies: -We do use cookies to store information, such as your personal preferences when you visit our site.
What are cookies: -Cookies are small text files that are sent to or accessed from your web browser or your device’s memory. A cookies typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your device, such as user settings, browsing history and activities conducted while using our services.
Type of cookies we use: -We use the following types of cookies-

Strictly necessary cookies – These are essential in to enable you to move around the websites and use there features. Without these cookies the services you have asked for, such as registering for an account, cannot be provided.

Performance cookies – These cookies collect information about how visitors use a website, for instance which pages visitors go to most often. We use this information to improve our websites and to aid us in investigating problems raised by visitors. These cookies do not collect information that identifies a visitor.

Functionality cookies – These cookies allow the website to remember choices you make and provide more personal features. For instance, a functional cookie can be used to remember the volume level you prefer to use when watching videos on our websites. The information these cookies collect may be anonymised and they cant not track your browsing activity on other websites.

Targeting cookies – These cookies are used to deliver adverts more relevant to you and your interests. They collect information about your browsing habits. Targeting cookies are linked to services provided by third parties, such as ‘like’ and ‘share’ buttons and advertisements. We use targeting cookies to send third parties information on your visit so that they can make their advertising more relevant to you when you visit their websites.